The Assistant Director oversees and manages all processes related to student outcomes assessment, including first destination career outcomes. The position plays a central role in determining the impact and effectiveness of career advising, job search strategies programming, and recruiter-student connections. The Assistant Director also manages the data accumulated by the department, shares and reports on it to various stakeholders, and presents it in an accessible way on our web site.
Assessment Coordination: -Oversee all aspects of assessment for the department, including a curricular model of defining and measuring of student learning outcomes. -Develop departmental training, protocol design, and policies related to assessment and data management. -Serve as the liaison to the Center for Assessment and Research Studies, Office of Institutional Research, Student Affairs Assessment Council, and others.
First Destinations Report: -Coordinate and produce all aspects of the First Destination Career Outcomes Report, the university’s annual summary of alumni career pursuits. -Using standards issued by the National Association of Colleges and Employers (NACE), develop and maintain an effective data collection strategy for career outcomes. -Prepare presentations, reports, and data visualizations on the first destination data collected on both bachelors and advanced degree recipients. Present analysis and findings to key stakeholders including senior leadership, Board of Visitors, Academic Council, Parents Council, and other groups as requested, etc.
Supervision: -Provide effective supervision and coaching to staff, a Graduate Assistant, and Operations Student Assistants involved in data collection and assessment research. -Hire these positions and provide continuous guidance and instruction so that their work is high quality, coordinated and accurate.
Data Management: -Ensure that all departmental data collected (e.g. student engagement and usage, Handshake usage and appointments, etc.) is gathered in an ethical, confidential and secure manner. -Maintain interactive dashboard of career outcomes on our website by importing spreadsheet data into a data visualization tool on a regular basis. -Identify other career related data that may be of interest to our stakeholders, and publish relevant reports or assessment to the University Career Center (UCC) website. Pursue regular training and professional development opportunities to maintain updated knowledge of data management and assessment, including trends and best practices.
NACE Reporting: -Coordinate departmental response to requests from NACE, Universum, and other professional associations for their annual and occasional surveys, especially those related to service models, career services program benchmarking, and staff salaries. -Run reports and gather data for reports requested by the Director, other UCC colleagues, and JMU stakeholders to inform decision-making and complete needed documentation for accreditation, program review, etc.
Master’s degree in assessment, tests and measurement, statistics, data science, higher education or related field, or commensurate experience.
Preferred: -At least three years of professional experience designing, conducting, and reporting on assessment projects, preferably related to college student learning outcomes. -Knowledge of and experience in research design, survey methods, managing focus groups, and other techniques for gathering quantitative and qualitative data. -Knowledge of and experience in data management and data visualization platforms. -Demonstrated ability to communicate and collaborate effectively with other university offices. -Demonstrated technical proficiency in use of relevant software. -Ability to effectively supervise professional and student staff. -Experience with written and oral communication in higher education settings, especially providing information to senior decision-makers. -Experience with effectively managing multiple projects and priorities. -Experience with or knowledge of college student engagement, learning and success theories and model of practice, including the relationship between learning environments and college outcomes.
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
Additional Salary Information: JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.