The Center for Career Services (CCS) is GW’s central career services office that helps students realize and advance their career and professional goals. Through personal career coaching, professional interpretations of career assessments, specialized industry coaching and events, along with student employment and employer development programs, they connect students with premier internship and job opportunities with top-tier employers. The career services team is innovative, energized, and committed to creating a positive environment for students and alumni to discover their best selves.
This position will be responsible for the following: • Manages three to four career coaches • With other Associate Director of Career Coaching, manages strategic and operational plans for the Career Coaching team. • Serves on the Center for Career Services Leadership Team to shape and support strategic and operational goals for the CCS team, while supporting initiatives in other units including Employer Services, Student Employment, Operations and Communications. • Manages the delivery and evaluation of services that coaches are providing, with a commitment to on-going advancement and training within their specific programming area. • Directs coaches to include writing and delivering performance evaluations and monitoring production and overall work quality. • Collaborates with key GW partners including Alumni Relations, School-based Career Services Staff, Survey Research and Analysis, Enrollment Management and Student Affairs to manage and support special initiatives for prospective and newly admitted students, orientation, GW Career Connect, Career Influencers, Professional Competencies and First Destination outcomes. • Works with colleagues across campus to make decisions on special projects including but not limited to: online learning strategies and specialized courses. • Provides leadership for coaching related services and programs including, but not limited to coaching best practices, on-line resources and tools, workshops and events, program requests and peer advising program.
This position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 6 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 4 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
• Experience working in a university career services, student services, student success or related. • Supervisory experience, ideally of professional staff and/or student staff in a university environment. • Program and project management experience in a matrix and team-based structure. • Demonstrated ability to work across diverse groups and contribute to inclusivity in the campus community. • Strong communication, presentation, writing, and interpersonal skills. • Experience with career exploration and assessments such as the Strong Interest Inventory, MBTI and Clifton Strengths. • Experience with workshop and program design, including blended learning, for advanced career development and industry-specific skills. • Experience working with college students, including working knowledge of academic advising, admissions advising, student development theories and practices. • Experience working with student organizations, alumni and other volunteers on professional development and mentoring programs. • Excellent technical skills including knowledge of and experience working with web¬-based career platforms (Handshake, PeopleGrove, VMock), communication and collaboration tools (GSuite, Twitter and LinkedIn). • Experience with programmatic assessment and evaluation methods, practices, and tools; background in integrating and analyzing engagement data to inform decision making. • Experience with marketing and outreach.